MONITORING THE MENTAL HEALTH OF THE EMPLOYEES

 Monitoring the mental health of the employees in retail pharmacies

                                                 figure 1: different thoughts arising in the mind


Introduction

 

In retail pharmacies in Sri Lanka more people tend to buy there medicines from private pharmacies. Some main reasons the patients choose private pharmacies than the hospital pharmacy is they get a better service in a short period of time. In order to survive in the retail pharmacy business, the pharmacists and pharmacy assistants must provide a better service in a shorter period of time. To complete such task preparing prescriptions one after another with complete concentration one must be in perfect mental health. So it is very vital to monitor the mental health of the employees in regular basis.

The routine outcome assessment in adult mental health services is involved in the ongoing assessment of patient level outcomes. Use of outcomes to treatment is seldom implemented and widely recommended. (Slade, 2002)

Conflict in healthcare workplace

Not only in the pharmacy field in any workplace managing conflicts is a time consuming but essential task for the leader. In the pharmacies conflicts may exist between physicians and pharmacists or between the pharmacist and the patient. These conflicts may have major disagreements and controversies may lead to litigation and violence. These conflicts have adverse effects on productivity, morale and patient care. The hostile environment may be a result of abusive behavior by the other employees, supervisors or physicians. (Ramsay, 2001)

Pharmacy staff health care sector performance

Service quality, efficiency, and equity are all directly mediated by workers' willingness to commit themselves to their responsibilities, hence worker motivation is crucial to health sector performance. The availability of resources and worker competency are both important, but they are insufficient to assure optimum worker performance. While financial incentives are essential determinants of employee motivation, they cannot and do not solve all issues with employee motivation. Worker motivation is a multidisciplinary process that spans economics, psychology, organizational development, and human resource management (Franco, et al., 2002).

Conclusion

The mental health of workers in the work place is very important. Because it is what decides our company profitability and sustainability. Keeping our workers in good mental health is very important.

 

 

 

Bibliography

Franco, L. M., Bennett, S. C. & Kanfer, R., 2002. Health sector reform and public sector health worker motivation: a conceptual framework. Social Science & Medicine, , 54(8), pp. 1255-1266.

Ramsay, M. A. E., 2001. Conflict in the health care workplace.. [Online]
Available at: https://ncbi.nlm.nih.gov/pmc/articles/pmc1291328
[Accessed 17 12 2021].

Slade, M., 2002. What outcomes to measure in routine mental health services, and how to assess them: a systematic review. Australian and New Zealand Journal of Psychiatry, , 36(6), pp. 743-753.

 

 

mental health tracker illustration

Comments

  1. Asma Nafaz17 December 2021 at 11:29

    Mental health and physical health are complementary for an employee to perform well. According to my experience I can say that the employees who work in production sector faces less influence than the employees who work in service sector. It’s the responsibility of the employer to make sure that his employees are mentally healthy to perform well.

    ReplyDelete
  2. Damitha Weerasinghe19 December 2021 at 10:25

    Globally, an estimated 264 million people suffer from depression, one of the leading causes of disability, with many of these people also suffering from symptoms of anxiety.

    ReplyDelete

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