THE CONCEPT OF KNOWLEDGE

 THE CONCEPT OF KNOWLEDGE



Knowledge is known as the peoples under standing towards things, concepts, ideas, theories, procedures, practices and ‘the way we do things around here’. It can be described as ‘know-how’ or when it is specific, it is known as ‘expertise’. A distinction was made by Ryle (1949) between ‘knowing how ‘and ‘knowing that’. Knowing how is the ability of a person to perform tasks, and knowing that is holding pieces of knowledge in one’s mind.


EXPLICIT AND TACIT KNOWLEDGE


Nonaka (1991) and Nonaka and Takeuchi (1995) stated that knowledge is either explicit or tacit. Explicit knowledge can be codified – it is recorded and available and also is held in databases,


Tacit knowledge exists in people’s minds. It is difficult to understand in writing and is obtained through personal experience. As suggested by Hansen et al (1999), it includes scientific or technological expertise, operational know-how.

KNOWLEDGE MANAGEMENT STRATEGIES


Two approaches to knowledge management strategy were identified by Hansen et al (1999).


1.  codification strategy

Knowledge is carefully coded and stored in databases where it can be accessed and used easily by anyone in the organization. This is document-driven.



2.   personalization strategy

Knowledge is closely tied to the person who has developed it and shared mainly through direct person-to-person contacts and it is in line with tacit knowledge.




KNOWLEDGE MANAGEMENT ISSUES


The various approaches mentioned above do not provide easy answers to increase knowledge management. However this issue needs addressing in developing knowledge management processes. The pace of change is the main issues in knowledge management and it is difficult  how to keep up with the pace of change


THE CONTRIBUTION OF HR TO KNOWLEDGE MANAGEMENT


HR can make an important contribution to knowledge management simply because knowledge is shared between people .The role of HR is to ensure that the organization has the intellectual capital it needs.


REFERENCES;

§  Armstrong M.(2009),Human Resource management practice 11th ed. UK;Kogan , pg 218


§  Ulrich, D (1998) A new mandate for human resources, Harvard Business Review, January–February, pp 124–34


§  Scarborough, H, Swan, J and Preston, J (1999) Knowledge Management: A literature review, Institute of Personnel and Development, London


§  Hansen, M T, Nohria, N and Tierney, T (1999) What’s your strategy for managing knowledge?, Harvard Business Review, March–April, pp 106–16

Comments

  1. Supun Chathuranga18 December 2021 at 05:12

    It's really good article and hilighted points are very helpful.

    ReplyDelete
  2. Sachini Mahaulpatha18 December 2021 at 08:51

    Knowledge comes through trainings, education as well as practice and experience. You have very nicely articulated about knowledge management in your article. A very nice read.

    ReplyDelete

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